i got this bag for a christmas present in 2008. & it honestly, was my favorite bag i used it so much. for school, shopping, sleepovers. it was just like my new big purse! but, i guess i over used it ? & so,, the darn straps on it fell off i tried to fix it but there's not much that can be done besides buying a new one it still is my favoritest bag in the world .. i just wish it didnt brake ): ): ):